Start with the first visible problem rather than deleting application data. Keep the affected session and diagnostics until you know which part failed.

Find the unhealthy component
- Read the status shown in Desktop and note the affected session.
- Check provider access, Local Core, managed database, workspace access, and session persistence in that order.
- Restart only the component identified as unhealthy.
- Reopen the original workspace and session.
- Confirm that the transcript and last terminal state are still present before retrying.